ZocDoc tus tsim: ntshai ntawm tsis ntse

Fortune Brainstorm Technology rooj sab laj (BrainstormTechConference, 7 月 22 日 mus txog 24 nyob rau hauv Aspen, Colorado, twb muaj) ua ntu zus coj ua ke Technological innovation zoo tshaj plaws thiab brightest lub hlwb. “Fortune” magazine kev sib tham nrog ib tug koom txhua lub lim piam, cia nws los yog nws tus neeg koom ntawm ua lag luam, technical thiab entrepreneurial kev to taub. Qhov no ib lub lim tiam, peb caw tuaj koom lub tus tsim thiab CEO ntawm ZocDoc Selous • Masuowumi lus teb 10 cov lus nug npog lub neej nyob sab nraum ntawm kev ua hauj lwm, nws yog feem ntau admired tuam txhab uas muag, thiab nws muab tus neeg ua lag luam cov tub ntxhais hluas kws tswv yim. Cov nram qab no yog ib qho kev sib tham nrog rau Ntaub Ntawv:
Qhov zoo tshaj plaws tswv yim koj puas tau txais dab tsi?
Ib qho ntawm peb cov neeg twv lag luam thaum ntxov Vinod Khosla • tias sim yuav tsum tsis tshaj kom tsis txhob sim. Peb tau muab lub tswv yim uas nthuav tawm twb muab tso rau hauv qhov tseem ceeb ntawm lub tuam txhab tsev kawm ntawv. Peb tas li nrhiav kev mus rau sab qhov tseeb tag nrho cov yam ntawm lub tuam txhab tam sim no qhov teeb meem – los ntawm txhua tshiab cov khoom nta thiab cov xim, mus rau tus kws kho mob-tus neeg mob kev sib txuas lus thiab neeg cov kev pab cuam pib, mus rau Corporate koom txoos thiab ceeb toom – peb mus soj ntsuam seb cov kev hloov no nrog rau cov neeg tuaj saib txawv resonance. Peb tsis txhob ntshai mus sim tsis. Cov me me tsis yuav nco ntsoov rau peb ntawm kev txhim kho dab tsi yuav tsum yog nyob rau hauv thiaj li muab ib tug zoo dua kev.
Muaj ntau cov tub ntxhais hluas mus rau hauv txoj hauj lwm nyuaj ua lag luam, koj muaj dab tsi hais mus rau lawv?
Chaw ua hauj lwm lub sij hawm rau ntau tshaj li koj xav. Kom ua yooj yim, xav txog ib yam dab tsi koj xav tsis feem ntau xav txog cov hauj lwm thiab cov lag luam. Nyob rau hauv ZocDoc lub tuam txhab, peb raws li qhov tseem ceeb ntawm kev muaj peev xwm sib tw mus nrhiav neeg ua hauj lwm. Peb ntiav neeg ua hauj lwm ntau yog koom nyob rau hauv cov dej num ntawm lawv thawj zaug daim ntawv thov no yog tsis ua hauj lwm tiag tiag. Lawv siv lawv txawj mus rau lub muaj zog heev ua tau ua rau kuv xav tias pog. Feem ntau, tom qab cia li rau lub hlis, peb yuav nrhiav tau ib tug neeg ua hauj lwm heev cia siab ua tau zoo tshaj li cov kev neeg ua hauj lwm li cas. Yog li ntawd, ua tsis yog vim koj txoj kev thiab txoj hauj lwm kev piav qhia tsis phim raws nraim kom tsis thab ib tug muaj peev xwm txoj hauj lwm lub sij hawm – ib tus neeg uas tej zaum yuav ua kom nws tus kheej tau raug heev ras.
Koj kawm tau nyob rau hauv lub tsev kawm ntawv qhov tseem ceeb tshaj plaws ces yog dab tsi?
Kawm tiav, ua ib co neeg hais tias kev tshwm sim yog tsis tseem ceeb, tab sis kuv paub tias tsis yog tsuas tshwm sim yog hais tias tseem ceeb heev uas peb ua txhua yam nyob rau hauv tsev hauj lawm tiav tej yam uas yog ib qho tseem ceeb. Seb koj puas tau tshwm sim, los yog puas koj tsim kev sib raug zoo, lawv yuav txiav txim siab seb koj nco qab ntsoov ntawm rau sab nraum lub ntiaj teb no, no impressions yuav koj yav tom ntej nyob rau hauv lub neej muaj ib tug loj feem. Siv sij hawm los kov raws li muaj coob tus neeg uas tsis tau xav seb yav tom ntej thaum lawv yuav muaj peev xwm coj ib yam ntawm kev pab. Piv txwv li, ZocDoc ib co ntawm thaum ntxov tub ua lag luam kom tag nrho kuv cov phooj ywg nyob rau hauv lub tsev kawm ntawv kawm tiav.
Koj puas muaj tej yam Hobbies?
Kuv nyiam khiav, jogging yuav ua tau rau kuv lub siab ntshiab, koj muaj peev xwm kuj nyob twj ywm nyob rau hauv cov duab, tab sis kuj yuav muaj peev xwm mus tshawb lub nroog. Rau kuv, hu rau nrog rau sab nraum lub ntiaj teb no tseem ceeb heev uas ib ntus kaw. Li ntawd kuv thiaj muab cov xov tooj ntawm cev nyob rau hauv tsev, hnav tsuas yog ib tug me me iPodNano player, uas Downloads ib lub lim tiam iTunes song npe nyob rau daim ntawv teev npe. Tsis tas li ntawd, kuv heev li tos ntsoov txhua txhua weekend nrog cov phooj ywg thiab tsev neeg brunch.
Koj puas tau ntsib tus loj tshaj ntxhov siab yog dab tsi?
Nyob rau hauv ZocDoc ua ntej kuv muaj puas tau tsim ib lub tuam txhab hu ua OneSizeTooSmall. Lub tuam txhab li muaj nws tag nrho cov kev vam meej yam tseem ceeb. Nws muaj ib tug heev siab, txawj ntse heev pab neeg, ib pawg high-profile cov tswv cuab ntawm cov Board, thaum tsis tsis muaj capital, tiam sis thaum lub e-Commerce kev lag luam collapsed, kuv lub tuam txhab tsis spared. Kuv tsis xav tias qhov no yog ib tug ntawm cov nyiaj txiag ncauj ke, tab sis raws li kuv kawm tau mus nres thiab cog lus ntau yam yuam. Thaum kuv tsim ZocDoc Muaj ntau ntawm lub ntsuas npaum li cas yog muab tau los ntawm cov tseem ceeb qha.
Uas lub tuam txhab Koj feem ntau admire los yog Technological paub? Vim li cas?
Txawm hais tias nws suab zoo li ib tug cliché, tab sis kuv admire Steve Cov hauj lwm • nqa lub hom ceeb thiab muaj peev xwm simplify, Kuv twb sim tas li, vam ZocDoc ob qho tag nrho cov tuam txhab kom ntxiv dag zog rau muaj peev xwm – tsis yog kuv, tiam sis kuj qhov tag nrho pawg neeg. Nrog laser-zoo li tseem ceeb nyob rau degree, nws muaj peev xwm tsim tau ib co kuj zoo kawg thiab cov khoom thiab yog ib tug kuj zoo kawg thiab lub tuam txhab. Los ntawm cov khoom tsim kom Corporate qauv, rau lub tuam txhab muaj thaws rov los nyob rau hauv tag nrho cov yam yooj yim. Kev lag luam tau thov hais tias ib tug loj lub tuam txhab ua, koj yuav tsum tau ua yooj yim. Nyob rau hauv kuv lub tswv yim, nyob rau hauv no hais txog, tsis muaj leej twg tau ua Bishidifu zoo dua.
Tsis tas li ntawd, koj muaj peev xwm kuj admire dab tsi tuam txhab? Vim li cas?
Kuv admired Amazon (Amazon), vim hais tias lawv yog cov heev sib txawv nyob rau hauv ntau cov cheeb tsam tau muaj kev vam meej heev. Lawv tsis xwb tsim qhov zoo tshaj plaws e-Commerce platform, tau tsim qhov kev lag luam uas tus e-txawj nyeem ntawv thiab ua lag luam kho choj thiab vaj tse twj. Zoo heev zoo nyob rau hauv ib cheeb tsam tau heev nyuaj, tsis txhob hais zoo heev nyob rau hauv ntau qhov chaw. Kuv hais no tsis yog vim Jeff Bezos • peb cov tub ua lag luam. Kuv vam thiab cia siab ZocDoc kuj zoo li Amazon, txoj kev vam meej nyob rau hauv ntau qhov chaw, los tsim ib tug ntau haib platform.
Uas ib tug yog koj feem ntau siab txog technology sector?
Kuv xav tias, kom lawv cov passion rau lub chaw ua hauj lwm yog ib qho tseem ceeb heev, yog li kuv pom tias cov cuab yeej siv rau hauv kev pab kho mob dab tsi yog ib tug muaj siab heev li, nws tsis pub leejtwg. Poj ua cia yawm ua tseg, txhim kho peb lub tseem ceeb rau tej yam (piv txwv li siv Pathways, tus nqi thiab zoo) ib txwm yuav tsum tau ua ib co luam-offs. Txhim kho tag nrho mus rau ib tug muab txi dab mus rau lwm lub field. Tab sis tam sim no, los ntawm kev siv technology, peb pom tau tias peb yuav tau los txhim kho ib cheeb tsam uas tsis muaj compromising lwm cheeb tsam. Piv txwv li, lub tuam txhab nyob rau hauv ZocDoc broadening siv tib txoj kev, thiab tsis muaj kev puas tsuaj rau lwm yam ob yam. Kuv am heev txaus siab heev thiab txaus siab heev rau saib tawm lwm yam breakthroughs.
Tag nrho cov thawj coj yuav tsum muaj dab tsi zoo nta?
Kuv ntseeg hais tias nyob rau hauv “tus neeg cov tug plus ambition” (Humbition) no lub tswvyim. Kuv tsis tsuas yog xav kom muaj no accomplishment, thaum tseem nyob rau hauv kuv pawg neeg uas saib rau no feature. Cov thawj coj yuav tsum ambitious thiab tas li los txhim kho lawv tus kheej. Tsis tas li ntawd, lawv yuav tsum nyob twj ywm tus neeg cov tug, tolerant tus yam ntxwv, tsis rigidly adhere mus rau lawv tus kheej lub tswv yim, txaus siab rau muab tso rau pab neeg IEP ua ntej. Ib yam ntawm cov txuj muaj nuj nqis ntawm peb lub tuam txhab mus raws li no, nws yog “xav paub ntau tshaj ib qho tseem ceeb rau kuv tshaj li peb.”
Yuav ua li cas yog koj loj tshaj txoj kev kawm tau?
Ob peb xyoos dhau los, ZocDoc los ntawm “Crain lub New York ua lag ua luam Report” raws li qhov zoo tshaj plaws nyob rau hauv chaw ua hauj lwm nyob New York City. Rau kuv, qhov no yog ib tug heev heev tus neeg cov tug thiab txaus siab heev dhau. Tswv nroog Bloomberg thiab txawm raug caw tuaj koom peb rau nws lub nroog ntawm kev hlub lub xov hais lus. Los ntawm lub tuam txhab inception, kuv thiab kuv tus khub ua lag luam tau nrog kuj zoo kawg thiab tseem ceeb mus rau lub tuam txhab kab lis kev cai. Vim kuv ntseeg hais tias tsis muaj ib qho zoo heev txawj, nws yog ib qhov tsis yooj yim sua kom tsim tau ib tug kuj zoo kawg thiab lub tuam txhab. Tsim ib qho chaw neeg ua hauj lwm xav tias yam kev kawm ntawm mloog, qhov no yog kuv feem ntau muaj nuj nqis ib lub luag hauj lwm. Xyoo tom qab lub xyoo, twb muaj npe lub New York City kev kho mob kev lag luam, thiab txawm yog ib tug ntawm lub teb chaws lub chaw ua hauj lwm zoo tshaj plaws, txhua txhua lub caij ntawm txhua txhua hnub kuv muaj kev txaus siab xwb.

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